All products

Marketing

Backed by QuiQ Intelligence

Know what’s being said about your brand, before it spreads

Track mentions across platforms with real sentiment classification — not just a keyword count.

Aurora — Social Listening

Social Listening is one part of a platform your whole team already shares — same contacts, same permissions, same admin console.

Sentiment that understands context

Mentions are classified positive, neutral, or negative with real language understanding, not a blunt keyword list.

Turn a mention into a ticket

Escalate a mention straight into the Help Desk queue when it needs a real response.

Frequently asked

Questions about Social Listening

Social Listening tracks mentions across the major social platforms your brand is discussed on.

Try Social Listening free

No credit card required — live in minutes, alongside every other Aurora application.