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Marketing
Know what’s being said about your brand, before it spreads
Track mentions across platforms with real sentiment classification — not just a keyword count.
Aurora — Social Listening
Social Listening is one part of a platform your whole team already shares — same contacts, same permissions, same admin console.
Sentiment that understands context
Mentions are classified positive, neutral, or negative with real language understanding, not a blunt keyword list.
Turn a mention into a ticket
Escalate a mention straight into the Help Desk queue when it needs a real response.
Frequently asked
Questions about Social Listening
Social Listening tracks mentions across the major social platforms your brand is discussed on.
Try Social Listening free
No credit card required — live in minutes, alongside every other Aurora application.